FAQ - Plan your stay with confidence

Planning your stay should be effortless. Browse our frequently asked questions to learn more about our luxury apartments, booking process, guest services, and support. If you need further assistance, our team is always happy to help.

  • Why book an apartment instead of a hotel in Paris?

    Apartments offer more space, privacy, and flexibility than hotels, allowing you to live at your own pace while enjoying a more authentic experience of the city.

  • What makes Pick A Flat different from other rental platforms?

    Thanks to a large portfolio of apartments, we are able to meet a wide variety of needs and stays. We also combine carefully selected apartments with professional hospitality services, ensuring consistent quality, reliable support, and a seamless experience from booking to check-out.

  • Are your apartments suitable for longer stays?

    Yes, our apartments are designed for both short and extended stays, with fully equipped spaces that allow you to settle in comfortably for several weeks or even several months.

  • Can I rely on the quality of the apartment I book?

    Absolutely. Each apartment is selected and managed by our team to meet high standards of comfort, design, and location. Our housekeepers carry out regular inspections of every property, and our teams are highly trained to ensure an impeccable level of quality.


  • What kind of locations can I expect?

    We offer exclusive locations in the best neighborhoods of Paris and Saint-Tropez.


  • Is support available if I need help during my stay?

    Yes, our team is available 7 days a week via live chat to assist you with any questions or requests.

  • Can I personalize my stay with additional services?

    Yes, we offer a range of concierge services, from airport transfers to in-apartment experiences such as private chefs or wellness treatments.

  • Is it easy to arrive and settle in?

    Yes, thanks to simple and seamless check-in procedures and fully prepared apartments, you can arrive and immediately feel at home.


  • Who are your apartments best suited for?

    We are pleased to welcome a diverse clientele. Whoever you are, we will have the right apartment for you.